Deming had the difficult task of putting Japanese companies devastated in the second world war, back on their feet. He taught the Japanese how to use the Shewhart wheel or PDCA cycle to solve everyday problems and improve their processes and products continually so that they can compete with other countries. | |
A Shewhart cycle is a quality improvement tool used to control and improve the quality of a process. The cycle begins with the identification of a problem or opportunity for improvement. Data is then collected to understand the problem or opportunity. Solutions are then developed and tested. The results of the test are then analyzed to see if the solution solved the problem or improved the process. If the solution was successful, it is adopted and put into use. If the solution was not successful, the cycle begins again with the identification of a new problem or opportunity. |
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